System Updates

We have designed this section to keep our users informed about the latest upgrades we are implementing in the system. If you have any upgrade suggestions that are not listed, please feel free to request them below! We are eager to hear from you!

Completed Tasks
We have launched a new platform for Boxing Ontario. Check it out here: June 15, 2024
Launched a new platform for Karate Ontario, available at June 12, 2024
Successfully migrated 75% of club registration pages from The remaining 25% is scheduled to be migrated by June 17th, at which point we will retire the platform. June 2, 2024
Resolved issue where completed registrations were not being removed from saved registrations. May 29, 2024
Resolved various bugs throughout the platform. May 27, 2024
Introduced a new feature for MeetPro/Hytek export that allows setting each athlete's date of birth to January 1st. May 22, 2024
Added a feature that allows setting different prices for various sizes within additional purchases of the same item. May 21, 2024
Introduced filtering options for admins to view additional purchases more effectively. May 15, 2024
Fixed a bug in Mass Email statistics that incorrectly marked recipients as 'Previously bounced,' despite emails being sent successfully. This issue led to an overestimation of bounced emails. May 9, 2024
Fixed a bug that prevented individual relay events or categories from being saved in certain cases when entering relay teams. Also resolved an issue where athlete names were missing from the relay team athlete dropdown. May 8, 2024
Fixed a bug where size and color options for additional purchases are now required when selling items. Previously, it was possible to purchase an item without specifying the size or color. May 7, 2024
Launched new registration platform for Karate Canada at: May 4, 2024
Enabled the export of color information for additional purchases when setting up different colors available for the item, which was previously not exportable. May 2, 2024
Added video tutorials covering various system functionalities, available here. May 1, 2024
Implemented minor bug fixes across the platform. April 24, 2024
Resolved an issue where the welcome email was not consistently sent to new registrants when a custom welcome message was configured. April 20, 2024
When you enable By-Pass Codes to allow registrants without Membership Numbers to register, we've added an option labeled 'Registrants using by-pass codes are still subject to non-member fees.' This allows you to apply non-member fees to those using by-pass codes, if you choose. April 19, 2024
Enhanced speed performance for our email tool, particularly when distributing messages to large customized lists. Additionally, we've introduced a 'Sending to recipients' feature that displays the total number of emails in your list or targeted group. April 19, 2024
Resolved an issue with the registration of relay teams where individual event data was not correctly populated when switching between different relay teams. April 16, 2024
We've published a new entry in our Wisdom Wednesday series: 'A Guide to Our Webpage Builder'. April 10, 2024
We've expanded the waitlist functionality with new options. Now, registrants can be automatically moved off the waitlist as spaces open up. A new setting allows all new registrations to directly join the waitlist. Additionally, you can set expiration times for waitlist invitations, ensuring if someone doesn't accept it quick enough space can go to the next person in line. For better tracking, the admin entry list now displays detailed information on when and by whom a registrant was removed from the waitlist. All these new features are accessible via the 'Additional Settings' link on the registration limits & waitlist settings popup. For more detailed information, refer to our knowledge base. April 10, 2024
In the event/club admin settings, under the feature that controls which fields your registrants can edit, a new option has been added, allowing you to control the editing of entry information such as division, membership type, distance, or category. March 30, 2024
In the event/club admin settings, under the feature that controls which fields your registrants can edit, we've now added a new option. Alongside the existing 'Yes' and 'No' choices, there's a new 'If Empty' option, allowing edits only if the fields are currently empty. March 25, 2024
Updated the credit card entry input for improved compatibility with browser-based and external auto-fill tools, ensuring smoother information population into our form. March 18, 2024
Introduced a "Remember my selections" feature for data export, enabling the system to remember your customized field choices for future exports. March 12, 2024
Introduced functionality to include additional columns in exports for "Age as of Jan 1st", "Full Name", and "PTSO Expiry" (exclusive to PTSOs). March 11, 2024
Resolved several issues within the seed-validation functionality. February 29, 2024
Implemented a feature for manual validation of seed-marks not listed in the U Sports or Athletics Canada Rankings database. February 29, 2024
Resolved an issue in the AthleticsReg API connection, ensuring that membership settings (such as competitive athlete, coaching, etc.) are correctly validated. This update guarantees that only members with the appropriate and active membership types can register depending on your event settings. February 27, 2024
Launched a new article series titled "Client Spotlight," featuring the event Cannonball Crush in our first post. This series aims to highlight our diverse clientele, from large to small, and demonstrate the innovative ways they utilize our system. You can read the article here. February 15, 2024
Resolved an issue with memory limitations encountered during attempts to export large datasets, such as those exceeding 40,000 records. February 10, 2024
Introduced a new option in the "Team Promotion" setup, enabling organizers to apply promotions to "All Teams." This allows for discounts to be granted to any registrant affiliated with a team, offering a differentiated pricing structure from independent, non-affiliated participants. Previously, promotions could only be targeted at specific teams. January 30, 2024
Introduced a new "Create Team" functionality, allowing event organizers to configure settings where "Team Captains" are required to form teams that participants can then register for. January 29, 2024
Resolved issues that occurred when events uploaded a custom team list instead of utilizing the standard Canadian Trackie team list, applicable to non-Canadian events and similar situations. January 27, 2024
We have updated the main event webpage to include the participating clubs, a feature previously only available on the confirmation list. January 25, 2024
Published a new article Wisdom Wednesday: Top 10 Hidden Features You Need to Know. January 24, 2024
Enhanced the matches/scheduling feature to enable the printing of scorecards based on date and time, in addition to the existing "by division" method. January 19, 2024
Enhanced the matches/scheduling feature to accommodate varying match durations on different days within tournament schedules. January 17, 2024
Resolved an issue where adding or upgrading several memberships simultaneously during event registration caused a bug. This fix applies only to National Sports Organizations (NSOs) that utilize Trackie for their membership management. January 15, 2024
Incorporated a list of participating clubs into the performance list for events. January 13, 2024
Integrated an Athletics Canada (AC) number field into the U Sports team roster, streamlining the event entry process for meets that request or require an AC number. January 12, 2024
Resolved several minor bugs throughout the system, enhancing overall stability. January 9, 2024
Resolved issues with the 'Welcome Email' feature to ensure consistent delivery to both new and renewing members, as well as to those registering for events, provided the feature is configured. January 8, 2024
Introducing the new online registration platform for Dragon Boat Canada, now live at January 8, 2024
Incorporated a 'Print' button to enable the printing functionality from the edit popup. January 8, 2024
Enhanced the 'Disable Registration' feature by introducing an 'Admin Access Only' option. This new setting enables clubs and event organizers to exclusively manage the additional of registrations internally. January 6, 2024
Introduced a new article that delves into the 20-year journey, showcasing the evolution of Trackie. January 2, 2024
Launched Minor Track Association of Ontario (MTA) to our new platform. January 1, 2024
Introduced a separate withdrawal feature for donations, allowing them to be deposited into a separate bank account from the entry fee funds, if necessary. December 22, 2023
Added the athletes' ages alongside their dates of birth in the export files for Hytek and MeetPro. December 10, 2023
Transferred all remaining events from to our updated system and ceased the creation of new events on December 6, 2023
Enhanced the functionality for duplicating events or club pages by adding features to 'Copy Administrators' and 'Copy News' onto the duplicated page. December 4, 2023
Added new article to our Wisdom Wednesday series: A Guide to Restricting Registration Form Access. November 29, 2023
Added functionality to allow admins to modify the waiver email when re-sending waivers to registrants that hadn't completed it yet. November 24, 2023
Implemented club renewal links to facilitate easier annual membership renewals for club administrators. November 19, 2023
Resolved an issue related to the 'Combine with other division' option during match creation, specifically in the Matches/Brackets section. November 14, 2023
Fixed a bug in the match creation process that was causing the loss of scheduling data upon recreating a matches. November 14, 2023
We have introduced a new feature that allows for the renaming of Olympic Brackets, default named Gold, Blue, Red, and White. November 14, 2023
Fixed bug in Judo Shiai export where registrant province, country and postal code weren't being exported correctly. November 9, 2023
Added new article to our Wisdom Wednesday series: The Cap/Waitlist: More than It Seems. Exploring Different Use Cases of Our Cap/Waitlist Functionality. November 8th, 2023
Fixed bug in Team Roster import and Hytek export when a name contained ‘ (apostrophe). November 2nd, 2023
Waivers: Automatically share waiver form inputs on registration form for coaches and parents. October 29th, 2023
Export: Fixed bug where digital signature wasn't showing up in export. October 27th, 2023
Merging Members: Events registered by a member will now also merge into the member's profile. October 24th, 2023
Print Report: Resolved the issue that prevented adding custom questions to the feature. October 18th, 2023
Resolved the issue preventing age category/division modification in the edit popup. October 17th, 2023
Incorporated 'Club name' into the PTSO-level financial withdrawal report. October 16th, 2023
Mass Email Update: Email statistics now offer detailed reasons, replacing the generic "Previously bounced" message, which wasn't always accurate. October 14th, 2023
Member Search: Integration with the AthleticsReg member lookup API. October 8th, 2023
Case Study: We've published a new article titled "A GLIMPSE OF TRACKIE - An Absolutely Beautiful System". Dive in to understand better how our system efficiently serves multi-level organizations like NSO, PTSO, and clubs. October 4th, 2023
Import: Resolved a bug in the registration form import feature where the "date of birth" occasionally failed to upload correctly. October 2, 2023
Export Data: We've added three new columns to the export: "year of birth", "month of birth", and "day of birth". These are in addition to the previously available "date of birth" column. October 1, 2023
Judo Shiai Export: We've updated the process to ensure the Belt Rank is automatically integrated into the Judo Shiai export format. September 29th, 2023
Confirmation List: We've added a 'Lookup Box' feature to the public confirmation list. This allows events or clubs to enable individual registrant searches within a public list, instead of displaying all registrants to everyone. September 28th, 2023
Withdraw: We now display the auto-deposit settings in the 'Withdraw' popup, regardless of whether the event/club has a $0.00 balance. September 25th, 2023
Export Data: We've now added a column indicating the email address to which the waiver form was sent for completion (if applicable). September 24th, 2023
Confirmation List: Introduced a new setting allowing admins to hide the "Top Fundraisers" section from the public confirmation list. September 23rd, 2023
Provided admins with a direct link to the public webpage/registration form in the 'My Events' and 'My Members' sections for easier access to the URL. September 22nd, 2023
Added the "Personal Pledge Page" link to the confirmation and email receipt for events accepting donations, simplifying URL access for registrants. September 20th, 2023
U Sports XC coaches poll added. September 18th, 2023
Addressed minor bugs across the system. September 15th, 2023
Transitioned Karate BC to a new system. September 1st, 2023
Under "My Registrations", entries are now sorted not only "By Receipt" but also "By Event". Perfect for coaches handling multiple registrants. Easily edit, remove, or export data from this view. August 17th, 2023
Entry list: Added the options to filter by team and gender. August 14th, 2023
Editing Update: Users can now modify the billing email address and phone number. August 9th, 2023
Placeholder text in input textboxes remains visible even after a user provides input, ensuring clarity about the textbox's purpose. August 3rd, 2023
Launched new platform for Racquetball Canada: July 26th, 2023
Event Registration: Enable feature that allows a registrant to register for more than one event at a time. July 23rd, 2023
Hytek Import: Fixed issue where french accents weren't getting imported into Hytek Meet Manager correctly. July 21st, 2023
Registration Form: Added waiver items to the "Share Fields" popup to assist with agreeing to waivers when registering multiple athletes at one time. July 20th, 2023
Calendar: Added a registration deadline to the calendar, making it easier for you to know when registration closes for an event without having to visit the event's webpage. July 19th, 2023
Wisdom Wednesday: Introduced a new section titled "Wisdom Wednesdays" to highlight features/functions of the platform. July 12th, 2023
Event Migration: Migrated 10,000+ past and upcoming events to the new system. July 12th, 2023
Mass Email: Resolved the bug that previously prevented the inclusion of emojis in Mass Emails, particularly when copying and pasting content from external programs like Word. June 26th, 2023
Mass Email: Enhanced the email functionality by introducing the option to include a "Logo" and/or "Title" when composing and sending emails, providing greater customization and branding opportunities. June 23rd, 2023
Team Roster: Successfully migrated "Team Rosters" from to a new system, ensuring seamless access and improved functionality. June 15th, 2023
Knowledge Base: Incorporated a "Print" button to enable users to conveniently print out sections of the Knowledge Base for their reference. June 15th, 2023
Calendar: Included a "Past" option to enhance the accessibility of webpages related to previous events, facilitating easier retrieval. June 10th, 2023
Calendar: Implemented a "Location" search feature, allowing users to search by city. Additionally, incorporated "type" and "Location" filters in the mobile version. June 5th, 2023
Launched New System! May 28th, 2023
Pending Tasks
New Feature: Complete the integration of police record checks.
New Feature: Develop a check-in application that uses QR codes.
Webpage: Expand the selection of webpage templates to offer more customization options.
New Feature: Implement a calendar widget for your webpage to showcase multiple events.
Mass Email: Provide the option to use custom variables in bulk email messaging.
New Feature: Built-in court booking system.
Translate the entire system into Spanish.


Last updated: June 15th, 2024