System Updates
We have designed this section to keep our users informed about the latest upgrades we are implementing in the system. If you have any upgrade suggestions that are not listed, please feel free to request them below!
Completed Tasks
| We just posted a new article highlighting the white-labelling feature of our platform. Check it out here. | May 9, 2025 | |
| System-wide bug fixes and performance improvements. | May 9, 2025 | |
| We’ve launched a new feature that lets you customize your quick links and dashboard, making it easier than ever to find what you need. Read more in our latest Feature Friday article: Dashboard & Quick Links at Your Fingertips. | April 4, 2025 | |
| We have formed a strategic partnership with Regi.co.uk to expand our services to the United Kingdom and Europe. | April 1, 2025 | |
| We've added a "Generate QR codes only" feature which allows users to create QR codes through the QR Check-in App without emailing them to registrants. This is ideal for events that want to create custom accreditations. | March 21, 2025 | |
| In order to use our Mass Email functionality, we’ve added a validation check, which is usually completed within 24 hours and only needs to be done once before you can start sending emails from our platform. This helps prevent email spammers from attempting to use our platform to send out emails. Most users won’t notice this, as they will already be approved. | March 9, 2025 | |
| Added a feature that allows you to show or hide waitlisted registrants on your public confirmation list. | February 19, 2025 | |
| We added a new 'Deposit History' section to your admin dashboard, providing a single location where you can view all deposits from your event pages and membership pages in one place. | February 14, 2025 | |
| Various bug fixes and system optimizations implemented. | February 14, 2025 | |
| We've added another installment of our Wisdom Wednesday series: How to Set Up Promotions for Your Event or Club. | February 5, 2025 | |
| We have added the option to export the QR Code URL for those who have enabled our QR Check-In Application. You can see how it works here. You can learn more about our QR Check-In Application here. | January 31, 2025 | |
| Launched a new registration platform for Boxing Canada. You can view this platform at https://secure.boxingcanada.org/. | January 28, 2025 | |
| Added the ability to overwrite category descriptions in the Judo Shiai Export. This allows you to export your category descriptions as shorter text for better compatibility with the Judo Shiai program. | January 25, 2025 | |
| We've added a new feature to the 'View Registrant List' section for admins, allowing you to view all receipts for your registration page in one place. This can be helpful, for example, if you want to search for a Receipt ID instead of a registrant's name. You can find instructions on where to access this new section here. | January 17, 2025 | |
| We've added an instructional video for our new Calendar Widget feature. You can watch it here. | January 17, 2025 | |
| We've added a new calendar widget feature, perfect for clubs and organizations to list all their events in one place. Learn more by checking out our Feature Friday article here or visiting the knowledge base here. | January 10, 2025 | |
| When adding or editing an event within its date range, you can now specify if the event only occurs on certain days of the week (e.g., 'Every Tuesday, Every Wednesday,' etc.). This enhancement supports our new calendar widget feature, ensuring that events with longer date ranges but specific weekly occurrences are displayed accurately. | January 10, 2025 | |
| Added a new feature that allows you to hide the "REGISTER" button in the top menu of your event or club webpage. | January 9, 2025 | |
| Various bug fixes and system optimizations implemented. | January 5, 2025 | |
| Added a feature to the Hy-Tek export. If you have a question labeled 'Bib Number,' 'Bib #,' 'Competition #,' or similar, the system will now automatically set that field to export as the 'Comp Number' in the Hy-Tek format, ensuring seamless import into Hy-Tek if you need to import Bib #'s. | December 31, 2024 | |
| We have added API access to allow clubs to integrate with external vendors and retrieve their club membership listings. This feature is currently available only for clubs that use our multi-level platform (i.e., clubs within the PTSO/NSO platform). The API enables these clubs to access their membership data and integrate it seamlessly with external vendor software, making it easier to sync their membership information when using external vendors for additional features or functionality. | December 31, 2024 | |
| We wrote a new article, 'Client Spotlight,' featuring Pickleball Canada. You can read it here. | December 20, 2024 | |
| Various bug fixes and system optimizations implemented. | December 20, 2024 | |
| Introduced a new feature for clubs within NSOs and PTSOs, enabling them to view fees paid directly to the PTSO and/or NSO when exporting data. Additionally, PTSOs can now export data to see amounts paid to the NSO. | November 29, 2024 | |
| We’ve introduced a new feature for the "Team" field. Registrants can now add their team to the list if it’s not already included. This feature can be enabled or disabled by the event administrator as needed. | November 28, 2024 | |
| We’ve added a "Name Change Request" feature to help maintain data integrity while accommodating legitimate updates. Members of a PTSO or NSO, whose names are locked to prevent unauthorized changes, can now request a name change for valid reasons, such as a maiden name update or other legitimate circumstances. | November 28, 2024 | |
| Various bug fixes and system optimizations implemented. | November 15, 2024 | |
| A feature has been added to the Mass Email tool, allowing you to set a default email sender for users who have access to send from multiple email addresses. This enables you to pre-select a default 'From Email' or specify different default emails for each of your club and event pages. | November 1, 2024 | |
| Added a new feature that allows you to charge a fee for registrants who are competing in a relay team only. Find this under '03: Entry Information' > 'Advanced Settings,' then 'Additional Settings.' Look for the option 'Require team members for relays,' and at the bottom of that popup, you'll see 'Charge entry fee for those participating in only relays.' | November 1, 2024 | |
| Various bug fixes and system optimizations implemented. | October 15, 2024 | |
| All video tutorials for administrators are now available in both French and English. | September 18, 2024 | |
| For clubs under a PTSO that uses our system, we’ve added a new feature that allows you to restrict registration to returning members only. This can be especially useful, for example, if the 2025 season has just opened and you want to ensure that renewing members have first priority for registration until a certain date, after which you can choose to open it up to new members. You can watch a video demonstrating how this new feature works here. | September 7, 2024 | |
| Added a feature that allows you to include additional registrant data on the receipt sent to the registrant after registration. For example, if you add a question for T-Shirt Size and want the answer to appear on the registrant's receipt, you can now achieve this through our 'Visible fields' feature. | September 5, 2024 | |
| Significantly improved the performance of loading large membership lists, particularly for NSOs and PTSOs with a high number of members. This update also helps optimize overall system performance. | September 5, 2024 | |
| New Feature Launched for QR Code Check-in Application: Learn How It Works! | August 30, 2024 | |
| We've launched a free QR Code Generator where you can create custom QR codes that link to any URL of your choice when scanned. It's perfect for promotional materials, like directing users to a registration form or website. | August 30, 2024 | |
| We've added the option to use multiple custom email senders with our Mass Email feature, allowing you to select your preferred 'from' email address. | August 30, 2024 | |
| Various bug fixes and system optimizations implemented. | August 30, 2024 | |
| We have successfully migrated all events and clubs/membership pages from legacy.trackie.com. The legacy.trackie.com website has now been discontinued. | June 18, 2024 | |
| We have launched a new platform for Boxing Ontario. Check it out here: https://register.boxingontario.com. | June 15, 2024 | |
| Launched a new platform for Karate Ontario, available at https://karateon.trackie.com. | June 12, 2024 | |
| Successfully migrated 75% of club registration pages from legacy.trackie.com. The remaining 25% is scheduled to be migrated by June 17th, at which point we will retire the legacy.trackie.com platform. | June 2, 2024 | |
| Resolved issue where completed registrations were not being removed from saved registrations. | May 29, 2024 | |
| Resolved various bugs throughout the platform. | May 27, 2024 | |
| Introduced a new feature for MeetPro/Hytek export that allows setting each athlete's date of birth to January 1st. | May 22, 2024 | |
| Added a feature that allows setting different prices for various sizes within additional purchases of the same item. | May 21, 2024 | |
| Introduced filtering options for admins to view additional purchases more effectively. | May 15, 2024 | |
| Fixed a bug in Mass Email statistics that incorrectly marked recipients as 'Previously bounced,' despite emails being sent successfully. This issue led to an overestimation of bounced emails. | May 9, 2024 | |
| Fixed a bug that prevented individual relay events or categories from being saved in certain cases when entering relay teams. Also resolved an issue where athlete names were missing from the relay team athlete dropdown. | May 8, 2024 | |
| Fixed a bug where size and color options for additional purchases are now required when selling items. Previously, it was possible to purchase an item without specifying the size or color. | May 7, 2024 | |
| Launched new registration platform for Karate Canada at: https://secure.karatecanada.org/ | May 4, 2024 | |
| Enabled the export of color information for additional purchases when setting up different colors available for the item, which was previously not exportable. | May 2, 2024 | |
| Added video tutorials covering various system functionalities, available here. | May 1, 2024 | |
| Implemented minor bug fixes across the platform. | April 24, 2024 | |
| Resolved an issue where the welcome email was not consistently sent to new registrants when a custom welcome message was configured. | April 20, 2024 | |
| When you enable By-Pass Codes to allow registrants without Membership Numbers to register, we've added an option labeled 'Registrants using by-pass codes are still subject to non-member fees.' This allows you to apply non-member fees to those using by-pass codes, if you choose. | April 19, 2024 | |
| Enhanced speed performance for our email tool, particularly when distributing messages to large customized lists. Additionally, we've introduced a 'Sending to recipients' feature that displays the total number of emails in your list or targeted group. | April 19, 2024 | |
| Resolved an issue with the registration of relay teams where individual event data was not correctly populated when switching between different relay teams. | April 16, 2024 | |
| We've published a new entry in our Wisdom Wednesday series: 'A Guide to Our Webpage Builder'. | April 10, 2024 | |
| We've expanded the waitlist functionality with new options. Now, registrants can be automatically moved off the waitlist as spaces open up. A new setting allows all new registrations to directly join the waitlist. Additionally, you can set expiration times for waitlist invitations, ensuring if someone doesn't accept it quick enough space can go to the next person in line. For better tracking, the admin entry list now displays detailed information on when and by whom a registrant was removed from the waitlist. All these new features are accessible via the 'Additional Settings' link on the registration limits & waitlist settings popup. For more detailed information, refer to our knowledge base. | April 10, 2024 | |
| In the event/club admin settings, under the feature that controls which fields your registrants can edit, a new option has been added, allowing you to control the editing of entry information such as division, membership type, distance, or category. | March 30, 2024 | |
| In the event/club admin settings, under the feature that controls which fields your registrants can edit, we've now added a new option. Alongside the existing 'Yes' and 'No' choices, there's a new 'If Empty' option, allowing edits only if the fields are currently empty. | March 25, 2024 | |
| Updated the credit card entry input for improved compatibility with browser-based and external auto-fill tools, ensuring smoother information population into our form. | March 18, 2024 | |
| Introduced a "Remember my selections" feature for data export, enabling the system to remember your customized field choices for future exports. | March 12, 2024 | |
| Introduced functionality to include additional columns in exports for "Age as of Jan 1st", "Full Name", and "PTSO Expiry" (exclusive to PTSOs). | March 11, 2024 | |
| Resolved several issues within the seed-validation functionality. | February 29, 2024 | |
| Implemented a feature for manual validation of seed-marks not listed in the U Sports or Athletics Canada Rankings database. | February 29, 2024 | |
| Resolved an issue in the AthleticsReg API connection, ensuring that membership settings (such as competitive athlete, coaching, etc.) are correctly validated. This update guarantees that only members with the appropriate and active membership types can register depending on your event settings. | February 27, 2024 | |
| Launched a new article series titled "Client Spotlight," featuring the event Cannonball Crush in our first post. This series aims to highlight our diverse clientele, from large to small, and demonstrate the innovative ways they utilize our system. You can read the article here. | February 15, 2024 | |
| Resolved an issue with memory limitations encountered during attempts to export large datasets, such as those exceeding 40,000 records. | February 10, 2024 | |
| Introduced a new option in the "Team Promotion" setup, enabling organizers to apply promotions to "All Teams." This allows for discounts to be granted to any registrant affiliated with a team, offering a differentiated pricing structure from independent, non-affiliated participants. Previously, promotions could only be targeted at specific teams. | January 30, 2024 | |
| Introduced a new "Create Team" functionality, allowing event organizers to configure settings where "Team Captains" are required to form teams that participants can then register for. | January 29, 2024 | |
| Resolved issues that occurred when events uploaded a custom team list instead of utilizing the standard Canadian Trackie team list, applicable to non-Canadian events and similar situations. | January 27, 2024 | |
| We have updated the main event webpage to include the participating clubs, a feature previously only available on the confirmation list. | January 25, 2024 | |
| Published a new article Wisdom Wednesday: Top 10 Hidden Features You Need to Know. | January 24, 2024 | |
| Enhanced the matches/scheduling feature to enable the printing of scorecards based on date and time, in addition to the existing "by division" method. | January 19, 2024 | |
| Enhanced the matches/scheduling feature to accommodate varying match durations on different days within tournament schedules. | January 17, 2024 | |
| Resolved an issue where adding or upgrading several memberships simultaneously during event registration caused a bug. This fix applies only to National Sports Organizations (NSOs) that utilize Trackie for their membership management. | January 15, 2024 | |
| Incorporated a list of participating clubs into the performance list for events. | January 13, 2024 | |
| Integrated an Athletics Canada (AC) number field into the U Sports team roster, streamlining the event entry process for meets that request or require an AC number. | January 12, 2024 | |
| Resolved several minor bugs throughout the system, enhancing overall stability. | January 9, 2024 | |
| Resolved issues with the 'Welcome Email' feature to ensure consistent delivery to both new and renewing members, as well as to those registering for events, provided the feature is configured. | January 8, 2024 | |
| Introducing the new online registration platform for Dragon Boat Canada, now live at register.dragonboat.ca. | January 8, 2024 | |
| Incorporated a 'Print' button to enable the printing functionality from the edit popup. | January 8, 2024 | |
| Enhanced the 'Disable Registration' feature by introducing an 'Admin Access Only' option. This new setting enables clubs and event organizers to exclusively manage the additional of registrations internally. | January 6, 2024 | |
| Introduced a new article that delves into the 20-year journey, showcasing the evolution of Trackie. | January 2, 2024 | |
| Launched Minor Track Association of Ontario (MTA) to our new platform. | January 1, 2024 | |
| Introduced a separate withdrawal feature for donations, allowing them to be deposited into a separate bank account from the entry fee funds, if necessary. | December 22, 2023 | |
| Added the athletes' ages alongside their dates of birth in the export files for Hytek and MeetPro. | December 10, 2023 | |
| Transferred all remaining events from legacy.trackie.com to our updated system and ceased the creation of new events on legacy.trackie.com. | December 6, 2023 | |
| Enhanced the functionality for duplicating events or club pages by adding features to 'Copy Administrators' and 'Copy News' onto the duplicated page. | December 4, 2023 | |
| Added new article to our Wisdom Wednesday series: A Guide to Restricting Registration Form Access. | November 29, 2023 | |
| Added functionality to allow admins to modify the waiver email when re-sending waivers to registrants that hadn't completed it yet. | November 24, 2023 | |
| Implemented club renewal links to facilitate easier annual membership renewals for club administrators. | November 19, 2023 | |
| Resolved an issue related to the 'Combine with other division' option during match creation, specifically in the Matches/Brackets section. | November 14, 2023 | |
| Fixed a bug in the match creation process that was causing the loss of scheduling data upon recreating a matches. | November 14, 2023 | |
| We have introduced a new feature that allows for the renaming of Olympic Brackets, default named Gold, Blue, Red, and White. | November 14, 2023 | |
| Fixed bug in Judo Shiai export where registrant province, country and postal code weren't being exported correctly. | November 9, 2023 | |
| Added new article to our Wisdom Wednesday series: The Cap/Waitlist: More than It Seems. Exploring Different Use Cases of Our Cap/Waitlist Functionality. | November 8th, 2023 | |
| Fixed bug in Team Roster import and Hytek export when a name contained ‘ (apostrophe). | November 2nd, 2023 | |
| Waivers: Automatically share waiver form inputs on registration form for coaches and parents. | October 29th, 2023 | |
| Export: Fixed bug where digital signature wasn't showing up in export. | October 27th, 2023 | |
| Merging Members: Events registered by a member will now also merge into the member's profile. | October 24th, 2023 | |
| Print Report: Resolved the issue that prevented adding custom questions to the feature. | October 18th, 2023 | |
| Resolved the issue preventing age category/division modification in the edit popup. | October 17th, 2023 | |
| Incorporated 'Club name' into the PTSO-level financial withdrawal report. | October 16th, 2023 | |
| Mass Email Update: Email statistics now offer detailed reasons, replacing the generic "Previously bounced" message, which wasn't always accurate. | October 14th, 2023 | |
| Member Search: Integration with the AthleticsReg member lookup API. | October 8th, 2023 | |
| Case Study: We've published a new article titled "A GLIMPSE OF TRACKIE - An Absolutely Beautiful System". Dive in to understand better how our system efficiently serves multi-level organizations like NSO, PTSO, and clubs. | October 4th, 2023 | |
| Import: Resolved a bug in the registration form import feature where the "date of birth" occasionally failed to upload correctly. | October 2, 2023 | |
| Export Data: We've added three new columns to the export: "year of birth", "month of birth", and "day of birth". These are in addition to the previously available "date of birth" column. | October 1, 2023 | |
| Judo Shiai Export: We've updated the process to ensure the Belt Rank is automatically integrated into the Judo Shiai export format. | September 29th, 2023 | |
| Confirmation List: We've added a 'Lookup Box' feature to the public confirmation list. This allows events or clubs to enable individual registrant searches within a public list, instead of displaying all registrants to everyone. | September 28th, 2023 | |
| Withdraw: We now display the auto-deposit settings in the 'Withdraw' popup, regardless of whether the event/club has a $0.00 balance. | September 25th, 2023 | |
| Export Data: We've now added a column indicating the email address to which the waiver form was sent for completion (if applicable). | September 24th, 2023 | |
| Confirmation List: Introduced a new setting allowing admins to hide the "Top Fundraisers" section from the public confirmation list. | September 23rd, 2023 | |
| Provided admins with a direct link to the public webpage/registration form in the 'My Events' and 'My Members' sections for easier access to the URL. | September 22nd, 2023 | |
| Added the "Personal Pledge Page" link to the confirmation and email receipt for events accepting donations, simplifying URL access for registrants. | September 20th, 2023 | |
| U Sports XC coaches poll added. | September 18th, 2023 | |
| Addressed minor bugs across the system. | September 15th, 2023 | |
| Transitioned Karate BC to a new system. | September 1st, 2023 | |
| Under "My Registrations", entries are now sorted not only "By Receipt" but also "By Event". Perfect for coaches handling multiple registrants. Easily edit, remove, or export data from this view. | August 17th, 2023 | |
| Entry list: Added the options to filter by team and gender. | August 14th, 2023 | |
| Editing Update: Users can now modify the billing email address and phone number. | August 9th, 2023 | |
| Placeholder text in input textboxes remains visible even after a user provides input, ensuring clarity about the textbox's purpose. | August 3rd, 2023 | |
| Launched new platform for Racquetball Canada: secure.racquetballcanada.ca. | July 26th, 2023 | |
| Event Registration: Enable feature that allows a registrant to register for more than one event at a time. | July 23rd, 2023 | |
| Hytek Import: Fixed issue where french accents weren't getting imported into Hytek Meet Manager correctly. | July 21st, 2023 | |
| Registration Form: Added waiver items to the "Share Fields" popup to assist with agreeing to waivers when registering multiple athletes at one time. | July 20th, 2023 | |
| Calendar: Added a registration deadline to the calendar, making it easier for you to know when registration closes for an event without having to visit the event's webpage. | July 19th, 2023 | |
| Wisdom Wednesday: Introduced a new section titled "Wisdom Wednesdays" to highlight features/functions of the platform. | July 12th, 2023 | |
| Event Migration: Migrated 10,000+ past and upcoming events to the new system. | July 12th, 2023 | |
| Mass Email: Resolved the bug that previously prevented the inclusion of emojis in Mass Emails, particularly when copying and pasting content from external programs like Word. | June 26th, 2023 | |
| Mass Email: Enhanced the email functionality by introducing the option to include a "Logo" and/or "Title" when composing and sending emails, providing greater customization and branding opportunities. | June 23rd, 2023 | |
| Team Roster: Successfully migrated "Team Rosters" from legacy.trackie.com to a new system, ensuring seamless access and improved functionality. | June 15th, 2023 | |
| Knowledge Base: Incorporated a "Print" button to enable users to conveniently print out sections of the Knowledge Base for their reference. | June 15th, 2023 | |
| Calendar: Included a "Past" option to enhance the accessibility of webpages related to previous events, facilitating easier retrieval. | June 10th, 2023 | |
| Calendar: Implemented a "Location" search feature, allowing users to search by city. Additionally, incorporated "type" and "Location" filters in the mobile version. | June 5th, 2023 | |
| Launched New System! | May 28th, 2023 |
Last updated: May 9th, 2025